With very little fanfare, something recently changed here on KeepMyHouse.com. If you were paying close attention, you may have noticed on Tuesday, March 31, I removed all advertisements and sponsorship images & links for a California-based law firm called Federal Loan Modification Law Center, LLP (FLM).

As some of you know, I previously agreed to serve as FLM’s national spokesperson. I did so because I believe homeowners facing foreclosure need as much help as possible in saving their homes or getting out from underneath a home loan they no longer can afford, and I had reasonable assurances from FLM that they ran a very responsive operation.

As part of my engagement with FLM, my team and I conducted a detailed programmatic and operational audit of FLM’s business. The resulting 52-page report, which we turned over to FLM’s owners and management team in late December of 2008, contained numerous observations and recommendations for improving operations. Recently, however, it came to my attention that FLM ignored many of my recommendations, and as a result, I decided I could no longer support FLM. Accordingly, on Tuesday, March 31, 2009, I informed FLM of my intention to end our relationship and I removed all references to the company here on KeepMyHouse.com and other websites I manage across the Internet.

Earlier today, the Federal Trade Commission (FTC) filed a “enforcement action” against FLM, claiming among other things that FLM used “deceptive tactics to market their mortgage modification and home foreclosure relief services.” To learn more about the FTC’s actions, read “Federal and State Agencies Crack Down on Mortgage Modification and Foreclosure Rescue Scams.”

For my part, I want everyone reading this blog entry to know that I do not endorse FLM and FLM’s owners or staff never influenced any of the content found here on KeepMyHouse.com. KeepMyHouse.com continues to be an unbiased resource you can trust for honest and timely information about loan modifications and more.

Ralph R. Roberts, GRI, CRS Award-Winning REALTOR® and Author Loan Modification For Dummies (avail. Summer 2009)